HEALTHCARE & HOSPITAL SYSTEMS
Workplace Violence Prevention That Survives a Survey — and a Deposition
Hospitals are now required to run a workplace violence prevention program, not a workplace violence policy. Direct Action Training builds and delivers the training half of that program: role-tailored instruction, evaluation against a defined standard, documented remediation, and annual retesting.
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THE STANDARD YOU ARE BEING MEASURED AGAINST
The Joint Commission's workplace violence prevention requirements ask hospitals to demonstrate three things: leadership-level governance of the program, education tailored to the roles staff actually perform, and an annual worksite analysis that drives corrective action. Most organizations can produce an attendance roster. Very few can produce evidence that an employee was evaluated, found deficient, retrained, and retested.
GOVERNANCE
Program ownership, reporting structure, and leadership visibility into readiness.
ROLE-TAILORED EDUCATION
A nurse in an emergency department, a security officer, and a records clerk do not face the same threat and should not receive the same class.
ANNUAL WORKSITE ANALYSIS
Findings that feed corrective action, with training targeted to where the risk actually is.
De-escalation and Conflict Management
Active Assailant and Active Threat Response
WHAT WE ACTUALLY DELIVER
Situational Awareness and Threat Recognition
Security Personnel Development and Evaluation
Personal Safety and Self-Defense for Clinical Staff
Instructor Development and Train-the-Trainer
“Direct Action Training was contracted by the Memorial Healthcare System in January of 2023, after a six month national search and approximately three month vetting process.”
Gary Riess
Administrative Director of Security, Memorial Healthcare System
